Privacy Policy

Last updated: March 17, 2025

This privacy policy describes how Plex AI collects, uses, and protects your personal information when you use our AI-powered search engine and visit our website. We are committed to maintaining the trust and confidence of our users by being transparent about our data practices.

Information We Collect

We collect the following types of information:

  • Search queries and interactions
  • Email address (for waitlist and updates)
  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and preferences
  • Analytics data for service improvement

How We Use Your Information

We use your information to:

  • Provide personalized search results and recommendations
  • Improve our AI models and search algorithms
  • Send product updates and waitlist notifications
  • Enhance user experience and service quality
  • Analyze usage patterns to improve our service
  • Maintain service security and prevent abuse
  • Comply with legal obligations

Data Security and Privacy

We employ state-of-the-art security measures to protect your data, including:

  • End-to-end encryption for all search queries
  • Secure server infrastructure with advanced firewalls
  • Regular security audits and penetration testing
  • Strict access controls for personnel
  • Anonymous data processing where possible

Information Sharing and Search Privacy

We are committed to protecting your search privacy:

  • Search queries are processed securely and anonymously
  • We do not sell or share your search history
  • Personal data is only shared with essential service providers
  • Analytics are conducted using anonymized data
  • We comply with law enforcement only when legally required

We never sell your personal information or search data to third parties.

Your Privacy Rights

You have the right to:

  • Access your personal data and search history
  • Request deletion of your data and search records
  • Opt-out of personalized search features
  • Control cookie preferences and tracking
  • Export your data in a portable format
  • Opt-out of marketing communications

Children's Privacy

We do not knowingly collect information from children under 18. Parents who believe we have inadvertently collected their child's information should contact us to have it removed.

Updates

We may update this policy periodically. We will notify you of material changes by posting the new policy on this page.

Contact Us

For privacy questions, concerns, or to exercise your privacy rights, please contact us at:

contact@plex.ai